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API Hub Migration Guide

This guide helps you transition from PactFlow standalone to your API Hub account.

Frequently Asked Questions​

Authentication​

All users must log in through SmartBear ID.

After migration, you may see a Continue with SmartBear ID button, or you may be redirected directly to authenticate with SmartBear ID.

Note: All users must have a SmartBear ID to log in to SmartBear products.

The sections below explain login changes in more detail.

I was using a username and password​

If you haven't already created a SmartBear ID:

  • Select Continue with SmartBear ID and register a new account.
  • Use the same email as your previous login.
  • You’ll retain all existing permissions after login.

If you register after migration, it should still work as expected.

I was logging in via my company’s SSO (e.g. Azure AD or Okta)​

After migration:

  • You may see a Continue with SmartBear ID button.
  • When clicked, or if skipped, you'll be automatically redirected to your SSO provider.

I was using GitHub or Google login​

GitHub and Google login is still supported, but the behavior has changed.

Previous behavior​
  • Available only to paid customers (Team and Enterprise).
  • Domain (Google) and organization (GitHub) restrictions were supported.
  • Users were auto-provisioned without explicit invites.
New behavior​
  • Available to all plans.
  • A new provider, Microsoft, will be supported.
  • Users must be manually invited. The email must match exactly.
  • Domain/org restrictions are no longer supported (feature deprecated).

Existing users are not affected—they do not require re-inviting.

Plan Details​

Will I be paying more?​

No. You will be migrated to an API Hub plan at the same price you currently pay, with additional features included.

What features should I expect?​

PactFlow Enterprise Customers​

  • Migrated to API Hub for Contract Testing (Enterprise) plan.
  • Receive Team-level entitlements for Design, Test, Explore, and Portal features.

PactFlow eCommerce Customers​

  • Migrated to API Hub for Contract Testing (Team) plan.
  • Receive Individual-level entitlements for the other API Hub features.

Deprecated Features and Breaking Changes​

API and Terraform Client​

  • Updates to Google/GitHub login settings will no longer take effect.
  • disable user has been deprecated. The active field is ignored, but Terraform usage remains compatible.
  • Invite User API is not supported for API Hub accounts.

New Features​

New Login URL​

You can now log in using:

https://app.pactflow.io
  • This new URL is a central entry point for all users.
  • After login, users are either:
    • Directed to their default tenant, or
    • Presented with a list of organisations they belong to.

Your existing tenant-specific URL (for example, xyz.pactflow.io) will continue to work.

Website and Marketing Collateral​

  • Update all links to use the new URL above.
  • The phrase “PactFlow Contract Testing Platform” can be removed from external collateral.
  • A Login button can be added to your homepage.

User and Org Management​

  • Managing users is no longer done within the PactFlow UI.
  • All user management is now performed in the SmartBear Admin Portal.

SmartBear Admin

API Hub Product Switching​

Some UI updates are included as part of the transition:

  • New product switcher experience.
  • Updated branding and navigation reflecting API Hub instead of PactFlow.

Product Switcher